A lot of people are up in arms about SOE deciding that they will ban verbally abusive people on Twitter and other social media outlets. Users do not have to violate any in-game rules to be banned from their games, such as Planetside 2.
Carlson was very clear – it doesn’t matter how influential a player might be, or what position they hold in what guild: “we’ll still ban them”.
“In our games, if you are an exploiter we don’t care who you are, how big your guild is, how many people you threaten to take with you when you go,” she said.
“We can control anybody who’s playing our games…[but] if we know who you are and you’re abusing somebody on Twitter, we will ban your game account and we will not accept you as a customer ever again. It’s not always possible to identify people [in that way], but we take that seriously.”